At Rackit, we are committed to working with you every step of the way from initial concept right through to successful installation and beyond. We have a full array of services for a complete offering and we work hard to exceed your expectations.
Our design team will ensure that your expectations become a reality. They will listen and take on board your requirements and space challenges to deliver a tailored design with the most suitable products that is unique to you and your business.
Once the order has been processed, you can continue to expect a closely managed project right up to installation stage. Our in-house installation team has been trained to highest standards of SEIRS. You can be assured of a dedicated Project Manager from the start that will understand your expectations and requirements and lead our team to a successful completion.
We stand by our products 100%. They are robust for everyday use and have a long shelf-life but like everything in life, care and diligence must be applied. So, we provide on-site training for your staff on how to handle your newly installed equipment. We train management and staff on how to perform regular in-house checks using the Green, Amber and Red Codes of Safety.
All brand new products have up to a 10-year guarantee. However, whether the units we have installed are brand new or whether they have been previously cared for, we offer an annual free-of charge safety inspection. Our inspections adhere to SEMA standards and ensure you meet your responsibility with regards to The Health and Safety at Work Act 1974. We will come out to your premises, provide a full inspection and give you a no-obligation quote for repairs should anything need attention and a little bit of TLC.
We want to offer you the best possible experience of the products Rackit supply. What better way of understanding what you will be investing in, and yes it is an investment in your business growth, by learning more about the product on-site at some of our customers’ premises.
Check-out before you Take-Out
At all times, we want you to be happy with what you have selected. Although you have seen the product, you may not realise how the equipment will work in your environment.
We are aware that for most businesses, our products and services are an absolute necessity and we are happy to support businesses of all sizes. We also understand that depending on the size of the project, there may be a need for financing. We have a range of financing solutions including Asset Leasing Financing that could help you achieve and realise the growth potential of your business.